BAT Complaints FORM

At Brunel we recognise that everyone occasionally makes mistakes. What is important, however, is that when mistakes are made, there is a clear and fair approach to putting things right again. Our stance on complaints is reflective of our values which include being brave, kind and honest. Openness and transparency and the importance of the voice of children and young people, parents, carers, employees, and stakeholders are pivotal to our work.

It is recommended that you refer to the BAT Complaints policy

Please complete all fields marked (*)

Your first name *

Your last name *

School / Education Provision: *

Child/Young Person's Name and Class (if relevant): *

Your relationship to the Child/Young Person (if relevant): *

Your Address: *

Your daytime and evening telephone numbers: *

Your email address: *

If you are making a complaint on behalf of someone else, please provide their details below:

Please give details of your complaint: *

What action, if any, have you already taken to try to resolve your complaint. (Who did you speak to and what was the response)? *

What actions do you feel might resolve the problem at this stage? *

Please select todays date *

Please provide a signature. *